Privacy Policy
Version 2026-10-31
What we collect
- The details you give at signup: name, email, business, trade, licence number and phone.
- What you and your team type, say or upload in your workspace.
- Basic records needed to run the service, such as sign-in times and payment status.
How your workspace learns
- What the owner types or says to the assistant (including by voice) is used so the workspace can learn how you like things done. Text from your emails is never used for learning.
- Lessons stay inside that workspace. They are not shared with other customers' workspaces.
- The workspace owner approves each lesson before it takes effect.
- Approved lessons expire after 90 days unless the owner confirms them again.
- When you tell the assistant that several names belong to the same person, or give someone's email, and you approve that lesson, it is saved to your workspace's contacts.
Connected email
If you connect Gmail, the assistant sends emails only when you tell it to or approve them. Where you have given it permission to read your mail, it reads it to answer your questions. You can disconnect at any time on the Connect page.
Google user data
If you connect your Google account, Quasi AI uses Gmail, Google Calendar and YouTube data only to provide the features you turn on: sending email you approve, answering questions about your mail and the text of attachments you ask about where you have allowed reading, checking your availability and booking appointments you confirm, and showing your own YouTube channel and videos.
Our YouTube features use YouTube API Services. By connecting YouTube you also agree to the YouTube Terms of Service. Google's Privacy Policy is at policies.google.com/privacy. You can remove Quasi's access to your Google account at any time at myaccount.google.com/permissions.
Quasi AI's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
To write your briefing, answer your questions and draft replies, the parts of your email and calendar needed for that task are processed by the AI models we use: Anthropic's Claude models (for chat answers) and Google's Gemini models through Lovable's AI service (for briefings and reply drafts). They are used only to produce that result for you.
How long we keep what comes from your Google account:
- Your morning briefings (the day's mail and calendar lines): deleted after 30 days.
- Your conversations with Quasi (what you asked and what she answered, which can include summaries of your email or calendar), kept so she remembers across your devices: deleted after 30 days. "Clear view" starts her fresh.
- Email drafts and the record of emails sent from your Gmail: the email text, subject and recipient are removed after 90 days.
- Things you choose to keep, such as tasks, jobs, leads and saved accounts, stay until you delete them or your workspace.
- Your Google connection stays until you disconnect it.
- Database backups are kept by our hosting provider for its standard backup period and then overwritten.
- We do not sell Google user data or use it for advertising.
- We do not use Google user data to train generalised AI models.
- People do not read your Google data except with your permission, to keep the service secure, or when the law requires it.
- We transfer Google user data to others only as needed to provide or improve the features you use (our hosting and AI service providers, under the limits above), to comply with the law, or as part of a merger or sale of the business with notice to you.
- You can disconnect at any time on the Connect page or in your Google account settings, and ask us to delete what we hold (see below).
Calls and texts
When the assistant answers calls and texts for your business, it keeps a record of them in your workspace so you can see what was said. It says it is an AI assistant on every call and honours STOP and other opt-out replies.
Payments
Payments are handled by Stripe. Your card details go to Stripe, not to us. We keep a record of what was paid and when.
Who can see your information
You and the members you add to your workspace. Service providers that run the platform (hosting, email, payments and AI models) process it only to provide the service.
Task Team
When the workspace owner or a member hands a task to the Task Team, the words of that task go to our AI provider (Anthropic), which may search the public web to answer it and keeps its own record of the session under its terms. Nothing else from your workspace is sent. The task, the answer, its sources and its cost are kept in your workspace, visible to the person who started it and to the workspace owner, until you ask us to delete them.
Deleting your information
To ask us to delete what your workspace has learned, or your other information, email quasilifeai@gmail.com from the address you signed up with. We can remove a workspace's learning history on request without closing the workspace.
Connected accounts: you can disconnect Gmail, YouTube or a Facebook Page at any time on the Connect page (/connect); disconnecting deletes the stored connection for that workspace. To have everything we hold from a connected Facebook or Google account deleted, email us from the address you signed up with.
Changes
If this policy changes, the new version will be posted here with a new version date, and workspace owners will be told the next time they open their workspace.